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This Privacy Policy describes how Krx.gg ("we," "us," or "our") collects, uses, and protects your personal information when you use our software, services, and website. By using our services, you consent to the practices described in this Privacy Policy.
We collect information that you provide directly to us through any input field, form, or communication method on our website, software, or services. This includes any data you enter, submit, or provide while using our platforms. Additionally, when you log into our services, we automatically collect technical information including your IP address, Hardware ID (HWID), CPU information, GPU information, and device serial numbers to identify and authenticate your device for security and licensing purposes.
Information is collected directly through your interactions with our software, services, and website. This includes data you voluntarily provide through input fields, forms, communications, and technical data that is automatically gathered when you access or use our services for authentication and device identification purposes.
We use the collected information solely to operate our services and ensure they can be properly offered to you and function as intended. This includes processing your requests, maintaining your access to licensed software, authenticating your device, providing customer support, and ensuring the security and proper functioning of our services. We do not use your information for marketing, advertising, or any other commercial purposes beyond service operation.
We do not use cookies, tracking pixels, web beacons, or similar tracking technologies on our website or services. Our data collection is limited to the information described above that is necessary for service operation and device authentication.
We do not share, sell, rent, or otherwise distribute your personal information to any third parties. Your data remains private and is used exclusively for operating our services. The only exceptions to this policy are: (1) when we are legally required to disclose information by law enforcement agencies presenting a valid warrant, or (2) when we are otherwise legally obligated to disclose information under applicable law or legal process.
We process payments through PayPal and our own secure payment gateways. When you make a purchase, your payment information is processed according to the privacy policies and security standards of these payment processors. We do not store complete payment card information on our systems.
We serve customers internationally in all jurisdictions where our services are legally permitted. Your information may be transferred to and processed in countries other than your country of residence. We ensure that any such transfers comply with applicable data protection laws and maintain appropriate safeguards for your personal information.
For users in the European Union, we comply with the General Data Protection Regulation (GDPR). This includes providing you with specific rights regarding your personal data as outlined in the "Your Rights" section below. Our legal basis for processing your data is primarily the performance of a contract (providing our services to you) and our legitimate interests in operating and securing our services.
We store your information on our own self-hosted servers and secure external databases. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You have the right to access most of your personal data through our user dashboard when available. If you need a complete copy of your personal information or cannot access it through the dashboard, you may request it by contacting us directly. We will provide you with a copy of your personal data in a commonly used, machine-readable format within a reasonable timeframe.
You have the right to request deletion of your personal data. Please note that requesting data deletion will result in the full termination of your access to all our services, as we require this information to operate and provide our services to you. Once your data is deleted, you will no longer be able to use any of our software or services. Data deletion requests are permanent and cannot be undone.
We retain your personal information only for as long as necessary to operate our services and fulfill the purposes outlined in this Privacy Policy. The specific retention period depends on the type of information and the purpose for which it was collected. When information is no longer needed, we securely delete or anonymize it.
We do not send marketing emails, newsletters, or promotional communications. All communications from us will be related to your use of our services, account information, or important service updates.
We do not maintain traditional user accounts on our website. Instead, we use third-party authentication services (such as Discord login) to verify your identity. When you use these services, you are also subject to their respective privacy policies and terms of service. We only receive the information necessary to authenticate you and provide our services.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. For users between 13 and 18, parental consent is required as outlined in our Terms of Service.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and update the "Last updated" date at the top of this policy. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
In the unlikely event of a data breach that may compromise your personal information, we will notify affected users and relevant authorities as required by applicable law and within the timeframes specified by such laws.
For users subject to GDPR, our legal bases for processing personal data include: (1) Performance of a contract - to provide our services to you, (2) Legitimate interests - to operate, maintain, and secure our services, and (3) Legal obligation - to comply with applicable laws and legal processes.
If you are located in the European Economic Area (EEA), your personal data may be transferred to countries outside the EEA. We ensure that such transfers are made in accordance with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses approved by the European Commission.
If you have any questions about this Privacy Policy, wish to exercise your rights regarding your personal data, or need to contact us about privacy-related matters, please reach out. For GDPR-related inquiries, you also have the right to lodge a complaint with your local data protection authority.
This Privacy Policy is effective as of the date listed at the top of this document and applies to all information collected by us on or after such date. By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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