We accept a wide range of payment methods, including 8 different cryptocurrencies, PayPal, credit and debit cards, Apple Pay, Google Pay and many more. You can view all payment methods here. Note that some of these methods are offered via third-party providers, so availability may vary by country and checkout total.

All displayed prices include applicable fees and taxes, making them the final cost at checkout. However, additional fees may be applied by certain payment providers based on your selected method.

We use trusted third-party providers to ensure your payment information remains secure. If you're using a third-party provider, refer to their specific policies for additional details. For payments processed directly on our site, we do not collect or store your data.

Discount codes can be applied directly at checkout. If you've activated a discount through a referral link, it will automatically be applied to your next purchase and shown at checkout.

Prices are listed in EUR. In certain cases, we may also accept USD.

No, once an order has been placed, you cannot modify the payment method. Please submit a new order using your preferred payment option.

For orders paid with Store Credit:
Delivery is processed automatically and arrives instantly.

For orders paid with Cryptocurrency (including Moonpay):
Delivery is processed automatically once the transaction is confirmed on the blockchain. This typically requires 2-6 confirmations, which may vary depending on the blockchain network. If you do not receive your order within 15 minutes after 6 confirmations are completed, please contact our support team for manual delivery.

For orders paid through other methods:
Manual delivery is required. Depending on the time of your payment, delivery can take anywhere from 1 minute to several hours. The timing may vary based on whether your order was placed during our working and operating hours .

No account is required to make a purchase; however, you will need a Discord account to receive your order.

Once an order has been paid, it cannot be changed. If your order is still unpaid, you can cancel it by selecting "Cancel Order" or simply allowing it to expire.

You can retrieve your license key from your Discord messages, as it was sent to you there. If you are still unable to find it, please contact support, and we'll assist you in restoring access.

Contact support immediately if you suspect unauthorized use of your key. If not reported, we may assume it was shared intentionally and may terminate the key without eligibility for recovery.

To ensure smooth operation, your PC should meet the game's requirements, ideally running at 144fps or higher (240fps+ recommended).

Yes, product licenses are tied to your PC. If you need to transfer to a different device, you can purchase a transfer option. Transfers to a different account or devices you do not own are not permitted.

Our products are compatible only with Windows 10 and 11.

For security and safety reasons, we cannot provide specific requirements in advance. Once your purchase is complete, we will promptly provide you with all the necessary details and instructions to ensure a smooth setup. This process helps us ensure that only verified customers have access to these details, supporting both safety and optimal usage.

Please see our full Terms of Sale.

If you are eligible for a refund, contact support to initiate a refund request.

Refunds may be available for unused keys or other cases determined by our team.

If the key has not been used and the purchase was made within 24 hours, you may exchange it for store credit.

For assistance, please open a support ticket in our Discord server.

If you encounter any download issues, please reach out to support.

Yes, a setup guide is provided with each download to assist you.

Please use the feedback channel in our Discord server.

For details regarding our support hours and response times, please refer to this post about our working and operating hours.

Yes, our support team is always available to assist you. Please create a ticket on our Discord server. Additionally, we offer remote setup for any software. A member of our staff will access your PC under your supervision to install and setup the software entirely.

Please see our Privacy Policy.

Please refer to our Privacy Policy for details.

No, sharing or reselling license keys is prohibited and will result in termination. Verified resellers, however, can bulk purchase keys for resale.

There are no limits on downloads.

You are purchasing a license key to use the product; ownership remains with us.

For detailed terms, please see our Terms of Service.

Yes, we run promotions during events like halloween, christmas, our anniversary day, staff birthdays, and more. We also have an affiliate program for verified affiliates.

Yes, Click here to learn more about Custom Made software.

If you are interested in commercial use, please get in touch with us directly so we can discuss your needs.